Terms of Service

These Terms of Service ("Terms") govern use of The Memory Booth website and services at thememorybooth.in ("Service").

The Service is operated by Shevil Panchal in India ("we", "us", "our"). By accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What the Service is

The Memory Booth lets a couple create a wedding video guestbook. Guests open a link or use a venue kiosk, speak with an AI host, and leave a video message. The couple watches messages in a private gallery and may unlock downloads by paying for a plan.

2. Accounts

To create and manage a guestbook you must sign in with Google or an email magic link. You must provide accurate information, keep your login safe, and are responsible for activity on your account. You must be old enough to form a binding contract in your place of residence (and at least 18 for paid plans).

We may refuse, suspend, or close accounts that break these Terms, abuse the Service, or create legal or safety risk.

3. Your wedding content

You (the couple / account holder) own the guest messages recorded for your event, subject to the guests' own rights in their likeness and words. You grant us a licence to host, process, transmit, and display that content only as needed to run the Service (including AI hosting, storage, gallery playback, and downloads you request).

You confirm you have the right to collect guest messages for your wedding and to share event details you enter (names, hashtag, dates, questions). You must not use the Service to harass anyone or to publish content you do not have rights to.

4. Guests

Guests do not need an account. By starting a recording, a guest agrees that their video and related transcript will be stored and shown to the couple who created that guestbook. Guests should not record anything illegal, harmful, or that they do not want the couple to keep.

5. AI host

The host is an AI system. It may misunderstand speech, invent small talk, or fail during poor connectivity. It is not a human, not a lawyer or doctor, and not a substitute for your own judgement about what guests should be asked. Do not instruct the host (via custom questions) to collect sensitive data you are not prepared to store.

Live conversations are processed by Google Gemini so the host can reply. See the Privacy Policy for how that audio is handled.

6. Plans and payment

Plan names and prices may change; the site's pricing page is the current offer. In general:

• Free — set up an event, collect messages, and watch them in the gallery.
• Shagun — a one-time payment per wedding that unlocks downloads of guest videos.
• Shahi — a higher-touch booth / film package sold by enquiry, not as instant self-serve checkout unless we say otherwise on the site.

Paid upgrades are processed by Razorpay (or another processor we name on checkout). Fees are in INR unless stated otherwise. Except where required by law, payments are non-refundable once the gallery download unlock has been delivered, because digital access has been granted.

7. Acceptable use

You must not:

• break the law or infringe others' rights;
• attempt to access another couple's gallery or data;
• probe, overload, or reverse engineer the Service except as allowed by law;
• upload malware or use the Service to spam;
• misrepresent yourself as us, or use our brand in a confusing way without permission;
• use the AI host or storage for surveillance, exploitation, or adult content involving minors.

8. Availability

We aim for reliable uptime but do not guarantee uninterrupted Service. Venue Wi-Fi, device browsers, and third- party APIs (Google, Supabase, Razorpay, hosting) can fail. Recordings are designed to stay on the guest device until upload confirms; you should still test your setup before the wedding day.

9. Intellectual property

The Memory Booth name, site design, software, and brand assets are ours (or our licensors'). You may not copy the product or remove branding except as the product allows for your event pages.

10. Disclaimers

The Service is provided "as is" and "as available" to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that every guest device will record successfully or that every AI session will complete.

11. Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for lost recordings caused by device storage eviction, network failure, or third-party outages. Our total liability for any claim relating to the Service is limited to the amount you paid us for the relevant wedding in the three months before the claim (or ₹2,000 if you paid nothing).

Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnity

You will indemnify us against claims arising from your event content, your misuse of the Service, or your breach of these Terms, except to the extent we caused the claim by our own wilful misconduct.

13. Changes and termination

We may update these Terms by posting a new version with a new "Last updated" date. Continued use after changes means you accept them. You may stop using the Service at any time. We may stop offering the Service or a feature with reasonable notice when practical.

14. Governing law

These Terms are governed by the laws of India. Courts in India have exclusive jurisdiction, subject to any non-waivable rights you have in your place of residence.

15. Contact

Questions about these Terms: Contact us on the homepage. Operator: Shevil Panchal, India.

These Terms are a practical starting point for launching and for Google OAuth verification. They are not a substitute for advice from an Indian lawyer if you incorporate or take significant paid volume.